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投稿: "Motherboard vs battery problem?"に関する回答
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投稿者: Nick , mayer , [deleted] , [deleted] , jayeff

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質問

Motherboard vs battery problem?

Hello first of all, I'm from the Philippines.

My samsung galaxy s7 edge had a problem powering on. There used to be a blue light and i've tried all remedies found in online such as pressing volume button, etc it didnt work.

So i had to go to a repair shop and have it checked. The technician said it was the motherboard problem. I was not planning to invest so much on a defective phone so it took awhile to make a decision. At the end, i let the technician replace the motherboard and my phone seemed to be working again.

However, on the same day when i got home, i tried observing the phone and it asked for a firmware update. It was unusually getting a little hot too (like my phone with original motherboard did not have any issue with overheating) So i clicked ok and went on. That's where the problem occured. While updating, my phone suddenly turned off and it wouldnt turn on. So i went back to the technician on the next day and as he checked upon my phone, he said it was the battery problem.

I mean, can you really believe what hes saying? At first he said it was motherboard problem and later on, he says there is a battery problem also. He also told me not to update the phone anymore because the new motherboard does not match with the recent updates.

I just trusted what he told me back then. Without having my battery replaced i just got home (i didnt want to risk anymore) and my phone seemed to be working again after he tested it. So i just let it open until the battery ran out. I have to admit, for few months, i did not care about my phone anymore and left it like that. But just recently, i started remembering it and i was able to charge it but it wont turn on again.

I went back to the technician for the third time. And he said the same thing to me it is the battery problem there is nothing wrong with the motherboard. When i got back home, i charged the phone 100 percent and seemingly it was working. I mean the battery doesnt seem like a problem to me. It seems more like a motherboard problem.

When i tried resetting it, it rebooted all of sudden in the middle and after finished resetting, i turned it off first. Now when i turned it on, it got stuck with samsung logo and started getting SUPER hot. Like i got so scared it might explode.

I really dont know what to believe.

I am getting skeptical about the technicians diagnosis.

Could someone tell me if its a battery or motherboard problem?

Thanks in advance.


担当者:814.5千

アンサーフォーラム

'''Wiki PC Philippines'''  yes it is possible. After all these month and trying to get the technician to repair it, you might as well change the battery. Then you have your answer pretty quick.

Samsung Galaxy S7 Edgeバッテリーの交換