Hi,

Is your Bluetooth turned on? Check in Device Manager and see if there is a Bluetooth Adapter listed under Bluetooth Radios. If so check that it is stating that it is working properly (right click on Bluetooth adapter , select properties, info is in box in middle of window in General tab). If not, is there is a red cross or yellow exclamation mark next to the bluetooth adapter listed? If it is disabled, try enabling it. If it says that it is not working properly, download (go here http://www.driverscape.com/manufacturers... select your OS, scroll down to Bluetooth driver and install the correct driver for your Bluetooth adapter. The adapter 's make and model info should be shown in Device Manager. Make sure you download the correct one. Once installed it should state that it is working properly i.e. no red crosses or yellow exclamation marks.