The rubber pads in mine were so tight, I had to tear them off and push a screwdriver into the middle and then they came out. Since the PS sits on the floor it’s no big deal. One could always attach felt pads if needed. The Torx 10 needs to be a security version that has a hole in the middle of it to fit far enough into the head. Remember, these are not consumer serviceable items and they try to keep the uninformed out. The fan clean out fixed mine.