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The Samsung Galaxy A04e is a budget-friendly smartphone that offers a large display, decent camera capabilities, and reliable performance for everyday use.

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Why is my sim slot not reading my sim card?

I have two sim cards inserted in my phone and neither of them is being read by the system. It keeps saying "no network" and that I have no sim card inserted even though my sd card is being read by the phone. What might be the problem? I've tried restarting the phone countless times, and even removed and re-inserted the sim cards with no luck. Please help.

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Hi @otshepengs46582,

Have both of the SIM cards worked OK in the phone before?

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@otshepengs46582 are you saying you have two SIM cards inserted at the same time. That would mean you are also using the USIM. Remove one of those and try again. Anyhow, the very first thing you want to make sure off, is that your SIM cards are actually "activated" check with your cell phone provider. If those cards should be good, follow the instructions from Samsung. Let us know what you find out and if/what works for you.

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While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has the same problem as you do. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

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@michaelsaulep

Your questions have been moved to a new question on ifixit

Here it is.

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How can I know which provider locked my phone

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Hi @michaelsaulep,

Please respond in your NEW QUESTION. It is linked in the comment by me in the answer above

Do not keep responding in this question as your problem is not the same as the 1st problem asked on this page and it will confuse the issue

Has the phone worked OK before?

If so the provider's name is usually on the SIM card that was in the phone when it worked.

Here's a link that may help. Scroll down to the Android phones section

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Otshepeng Shaniquáh Setuke さん、ありがとうございました!
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