Hi can anyone help ive tryed everything .I have a Amazon fire stick .When you get to main screen all I get is home ,your videos ,movies and so on but the rest of the screen is blank . Went into settings then apps but it will not open any ideas

Hi i have a fire stick and all im getting is the home ,your videos,movies and so one the rest is a black screen . When i go in settings then applications it will not open any ideas