If your tablet is not playing sound and you've checked the volume level, there might be something blocking the speakers. Check to see if they are clogged with dirt or debris, and clean them out if so. If that doesn't work, the speakers might be faulty. Refer to the device's troubleshooting page for more information.

If your tablet screen is not responding to touch, it might be because your fingers are covered. If you are wearing gloves, try removing them. Your fingers could also be dirty or oily, which could prevent the screen from responding to touch, so try washing your hands making sure to dry them thoroughly. If that doesn't work, there might be a software problem. Try turning your device off and on again. If by chance your screen is damaged, that could also keep your screen from responding to touch. Refer to the device's troubleshooting guide for more information.

If your tablet is not turning on, your device could be dead. Try charging the device and waiting a few minutes to see if it powers on. If that does not work, either your battery or the micro-USB charging port could be faulty. You can refer to the devices troubleshooting page for more information.