Laptop freeze, in the horizontal surface.

The laptop freezes when it is in the standard table position. And I need to do the hard reset. It won't boot up until I keep the laptop at 45 degrees with table surface. I changed the windows, but I had the same problem. My hard is SSD, so it can not be the hard,

I noticed when I removed the second battery it doesn't do this and work normal, how it is possible and if I replace the battery? Is gonna be fix? Have any one had same issue?

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