My computer is turning on then turning off
I turn my computer on then it turns off automatically
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Hi @harrypotter09 ,
What is the model number of the laptop?
Does it do this with the charger connected and turned on?
How far does it get after you have turned it on and it turns off i.e., immediately, Dell start screen but doesn't boot, Windows boot screen, Windows desktop screen etc?
What OS is installed i.e., Win7, Win 8.1, Win 10?
jayeff さんによる
Hi @jayeff here are some answers
I don’t know the model
It does do this when it is plugged in
Immediately
There is no OS
Penny I. さんによる
@harrypotter09
The model number can be found on the information label that is on the underside of the laptop.
Knowing this will help me to help you.
Does the fan turn on at all?
Any lights briefly turn on also, e.g. power, HDD, wifi etc?
jayeff さんによる