USB connection not working
The data pins on my phones USB don't work so I can't fast charge or use the USB to connect to my stereo. Can it be fixed?
Have you tried another cable? If so, have you tried cleaning the pins with isopropyl alcohol? I like to use a Q-tip.
Do a visual inspection of the port. It's possible that you have lint jammed in there. A toothpick or tweezers can work to clean it out.
I had the same problem about 5 times now and Verizon has replaced my phone under warranty. Loose charger port is a “known issue”
My phone started this about three years ago. Internet search found it’s a common problem with the Turbo 2. Port is poorly soldered to the board. Found a company that could repair it. They even had a YouTube video of him doing the repair. Then I found the the phone has an inductive charger, so I’ve been using it ever since. I recently had to replace the battery. Thought while I was in there I’d solder those connections myself. That’s when I realized why he was using a video microscope. The connections are tiny. There are five of them in a row and they are all in about a 3/8 inch space. I had to put on a pair of reading classes and look through the lighted magnifying glass I have mounted on my desk. I didn’t have a soldering tip small enough. In fact I’ve never seen one small enough so I wired a needle to the tip and went at it. The needle just wouldn’t transfer enough heat to melt the solder so I gave up and finished the battery install.
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