Why is my laptop showing windows error recovery
my laptop will not load up past the starting windows icon
Turn off your laptop and remove the AC adapter and its battery.
Disconnect the newly added device. You may have to reopen the laptop to access whatever hardware you had installed (if it was an internal addition).
Return the battery.
Turn on the laptop the usual way.
The laptop may successfully boot to the desktop and the windows recovery error message will not be redisplayed.
You can now try to reconnect the device and wait for Windows to recognize it (for external hardware like a USB webcam).
For hardware that is installed on the motherboard, the best approach is to ensure that you are installing a compatible device and to introduce the right drivers immediately.
TIP: If you are adding more than one device, it’s advisable to connect one at a time and keep restarting the computer with each addition until you locate the device causing the error. We recommend that you ignore the device generating the error.
Hope this helps
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