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現在のバージョン作成者: Chris Bross

タイトル:

-The keyboard light truns one but screen is black
+The keyboard light turns on but screen is black

テキスト:

-i got this laptop and it was working very well but the screen goes off. the laptop turns on the keyboard lights are on and i can hear cortana talking but the screen will not come on. there is not hdmi on the laptop to get it connected to external monitor but i know it boots just that the screen is not on. what should i do . what can be the cause of the screen going off
+I got this laptop and it was working very well but the screen goes off. The laptop turns on the keyboard lights are on and I can hear Cortana talking but the screen will not come on. There is no hdmi on the laptop to get it connected to external monitor but i know it boots just that the screen is not on. What should I do? What can be the cause of the screen going off?

デバイス:

HP Spectre x360 13-ac023dx

ステータス:

open

オリジナル投稿者: dela

タイトル:

The keyboard light truns one but screen is black

テキスト:

i got this laptop and it was working very well but the screen goes off. the laptop turns on the keyboard lights are on and i can hear cortana  talking but the screen will not come on. there is not hdmi on the laptop to get it connected to external monitor but i know it boots just that the screen is not on. what should i do . what can be the cause of the screen going off

デバイス:

HP Spectre x360 13-ac023dx

ステータス:

open