'''''Give factory resetting it a try, with it on and nothing connected (paired) to it, hold for 15 seconds all four buttons on speaker, power, bluetooth and volume up/down). If it works the speaker will just turn itself off.'''''
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'''''Once that is done reconnect to (i’m assuming you are using the app?) phone and update software from App. (UE Boom) if it is above 7.0.0 firmware you should only need to do the app update if there it is below 7.0.0 ,there was something else you needto download.'''''
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'''''From there there were some settings they told me to look at but they I never changed any of them so I cannot remember them. But they I remember they said to connect it to a couple different devices for testing purposes.'''''
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'''''If it is below 7.0.0 I can try find the email exchange i had with tech support and get you download link.'''''
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''If it is below 7.0.0 I can try find the email exchange i had with tech support and get you download link.''
Give factory resetting it a try, with it on and nothing connected (paired) to it, hold for 15 seconds all four buttons on speaker, power, bluetooth and volume up/down). If it works the speaker will just turn itself off.
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Just reread your question> You have a boom 2,. I briefly did some digging and the following is to factory reset :
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Once that is done reconnect to (i’m assuming you are using the app?) phone and update software from App. (UE Boom) if it is above 7.0.0 firmware you should only need to do the app update if there it is below 7.0.0 ,there was something else you needto download.
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# Turn on your '''UE Boom'''.
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# Hold down the volume down button and the power button at the same time until you hear a sound. Your '''UE Boom''' will then turn off.
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# Turn it back on and try to pair it with your device again.
From there there were some settings they told me to look at but they I never changed any of them so I cannot remember them. But they I remember they said to connect it to a couple different devices for testing purposes.
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If it is below 7.0.0 I can try find the email exchange i had with tech support and get you download link.
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For Boom (1st gen)
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'''''Give factory resetting it a try, with it on and nothing connected (paired) to it, hold for 15 seconds all four buttons on speaker, power, bluetooth and volume up/down). If it works the speaker will just turn itself off.'''''
+
+
'''''Once that is done reconnect to (i’m assuming you are using the app?) phone and update software from App. (UE Boom) if it is above 7.0.0 firmware you should only need to do the app update if there it is below 7.0.0 ,there was something else you needto download.'''''
+
+
'''''From there there were some settings they told me to look at but they I never changed any of them so I cannot remember them. But they I remember they said to connect it to a couple different devices for testing purposes.'''''
+
+
'''''If it is below 7.0.0 I can try find the email exchange i had with tech support and get you download link.'''''
Give factory resetting it a try, with it on and nothing connected (paired) to it, hold for 15 seconds all four buttons on speaker, power, bluetooth and volume up/down). If it works the speaker will just turn itself off.
Once that is done reconnect to (i’m assuming you are using the app?) phone and update software from App. (UE Boom) if it is above 7.0.0 firmware you should only need to do the app update if there it is below 7.0.0 ,there was something else you needto download.
From there there were some settings they told me to look at but they I never changed any of them so I cannot remember them. But they I remember they said to connect it to a couple different devices for testing purposes.
If it is below 7.0.0 I can try find the email exchange i had with tech support and get you download link.
Hope this helps.