Here's what I did to solve the problem. You'll need a small screw driver, two small ty-wraps, a paperclip, and vinegar and water. Here's the process: 1. Descale the brew machine using the instructions from Kuerig 2. Clean out the exit needles using a paper clip per the Kuerig instructions 3. Clean the one-way valve. This valve is located inside the unit beneath the top cover of the unit. It will gum up and inhibit the flow of water through the unit. Cleaning/blowing it out will fix this issue. a. Unplug the unit. b. Remove the water container from the unit. c. Remove the top cover from the unit. This requires removing the two small screws from the bottom of the top cover. Open the top as you would to put in a k-cup. The two small screws are located on the top. You'll need a flashlight to see them. d. The one-way valve is located on the top and is a larger clear rubber valve attached to the inlet needle on one end and the hose to the heater on the other end. This end is secured with two small ty-warps....