My suggestion is 1st you use heat and then use a tool to scrape out the glue on the side by the metal microphone.
Then as others have mentioned, heat again and then apply pressure (1st time i did with fingers, 2nd was with a small glamp) to kind of make the sides sort of pop. Be gentle and slow but firm. that caused enough of a gap that i was able to get the metal tool in to open a bit, making room for a plastic tool to open it slowly.