Ok here is the pickup roller replacement procedure: 1. Turn off the printer and unplug the power cord and and network or USB cables; 2. Remove toner cartridge; 3. Remove paper tray; 4. Reposition printer on its back (the side where power/network/USB cables connect); 5. Release duplexer tray (step 6 in the procedure outlined above); 6. Using a needle-nose pliers, move the white handles outward and rotate them upward (first image in step 8 above); 7. Once you’ve rotated the white tabs so they look like picture 2 in step 8 above, pull them outward. The left tab will come off; 8. Move the rollers to the left and they will be free. 9. Reverse the steps to reassemble.
