Why can't they just go back to the phones where you can snap off the back and simply replace the battery? I'm afraid to do it myself and Verizon won't do it for me. Now I have to find someone whom I will have to pay to replace a battery. This is ridiculous. It should not be so difficult to replace a battery and I should not have to jeopardize my phone to replace a battery. Why? Sorry, I just needed to vent. I miss simplicity.