My Sammy is dead! Sammy sucked up some water and quit working. I dried it out by setting it out in warm weather and in the...

I have found that fibers or hair get wrapped around the one end of the brush that has the silver ball bearing roller. The wrapping gets so tight and thick the ball bearing roller starts creating a rattle because it cannot roll freely. You need to take a tweezers and razor blade to clean out the ball bearing area. Mark