Follow the steps below to check the print spooler.
1. Type service.msc or just services in the run (XP) or Search programs and Files (Win 7 & Vista)
2. Click on the Service (Local)
3. Scroll down the list till you get to Print Spooler, and then click on it once to highlight it.
4. In the upper left corner you can stop and then start the spooler to make sure that it is running.
5. If it is already running, try stopping and then starting it up again.