With the phone turned on, try shining a flashlight at an angle close to the screen and check if you can detect any images at all on the screen.
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The will be very faint if they are there so trying in a darkened room may help.
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They will be ''very faint'' if they are there so trying in a darkened room may help.
''***If there are images*** ''then there's a backlight problem with the display.
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You could then with the aid of the flashlight navigate through the phone to either backup your contacts to the [https://support.google.com/contacts/answer/9423168?hl=en|cloud] or to a [https://www.samsung-messages-backup.com/resources/transfer-contacts-from-android-phone-to-computer.html|computer] (see method #3).
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You could then with the aid of the flashlight navigate through the phone to either backup your contacts to the [link|https://support.google.com/contacts/answer/9423168?hl=en|cloud] or to a [link|https://www.samsung-messages-backup.com/resources/transfer-contacts-from-android-phone-to-computer.html|computer] (see method #3).
''***If there are no images to be seen*** ''is the phone still working except for the display i.e. when you call the phone does it ring etc?
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''If it does'' it may be easier to replace the [https://www.youtube.com/watch?v=LhxmnJBj4m0|display]
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''If it does'' it may be easier to replace the [link|https://www.youtube.com/watch?v=LhxmnJBj4m0|display]
''If it doesn't'' it will be very difficult and possibly expensive to retrieve your data.
Hi @princeyada62073
With the phone turned on, try shining a flashlight at an angle close to the screen and check if you can detect any images at all on the screen.
The will be very faint if they are there so trying in a darkened room may help.
''***If there are images*** ''then there's a backlight problem with the display.
You could then with the aid of the flashlight navigate through the phone to either backup your contacts to the [https://support.google.com/contacts/answer/9423168?hl=en|cloud] or to a [https://www.samsung-messages-backup.com/resources/transfer-contacts-from-android-phone-to-computer.html|computer] (see method #3).
''***If there are no images to be seen*** ''is the phone still working except for the display i.e. when you call the phone does it ring etc?
''If it does'' it may be easier to replace the [https://www.youtube.com/watch?v=LhxmnJBj4m0|display]
''If it doesn't'' it will be very difficult and possibly expensive to retrieve your data.