オリジナル投稿者： Randall Velasco

タイトル:

lost access email and password

テキスト:

ive lost access to login in and ive tried to do a factory reset  bud it doesnt go all the way through with it still comes back up to a password screen instead of a new welcome start up screen as if it were brand new any help or am i doint the reset wrong thanks

デバイス:

HP Stream 11-r020nr

ステータス:

open