メインコンテンツにスキップ
ヘルプ

オリジナル投稿者: Amirerfan Rafati

タイトル:

Laptop USBs not working correctly.

テキスト:

Hello there.

When I first bought the Lenovo V310-15IKB laptop, everything was working as intended, after some years problems with USBs started showing up. At first, the USB 2.0 port stopped recognizing USB 3.0 devices, then it stopped working completely. After some time, one of my USB 3.0 ports stopped working with USB 2.0 devices, and then the same problem appeared in the other USB 3.0 port.

Now I have no way to use any USB 2.0 device. Also, I cannot transfer files from my phone (which I connect using a USB 3.0 to USB type C cable. And I was able to do this previously.)

I have not made any USB related changes to the system before observing the problems.

I have tried using different OSs (Linux and Windows) and also installing and reinstalling every driver provided in Lenovo website. I also tried upgrading the firmware and disabling USB suspension in Linux. Nothing worked.

I think (I am really not a expert in this kind of matters) that it is good to mention that my battery is old and not healthy.

I have no idea what the actual cause of the problem is, so you are so kind if you help me. Thank you.

デバイス:

Lenovo IdeaPad V310-15IKB

ステータス:

open