Here’s the [https://topics-cdn.dell.com/pdf/xps-13-9365-2-in-1-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-us/product-support/product/xps-13-9365-2-in-1-laptop/docs|webpage]
Go to p.26 to view the necessary pre-requisite steps and then the procedure to remove/replace the display assembly.
Check if the display cable is connected properly at both ends, motherboard and display and that it is not damaged where it passes through the hinge from the body of the laptop to the display.
Other than that all you can do is try a replacement screen and check.
The part number for the display is ''NPF60''. Not 100% sure of this though. Sometimes the part number can be found on the back of the LCD panel itself. It may be prudent to check and verify first. ;-)
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If it is (or whatever it is) search online for ''Dell NPF60'' to hopefully find suppliers that suit.
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If it is (or whatever it is) search online for ''Dell NPF60'' ''(or correct part number'') to hopefully find suppliers that suit.
Hi @theschilk ,
Here’s the [https://topics-cdn.dell.com/pdf/xps-13-9365-2-in-1-laptop_service-manual_en-us.pdf|service manual] for the laptop, taken from this [https://www.dell.com/support/home/en-us/product-support/product/xps-13-9365-2-in-1-laptop/docs|webpage]
Go to p.26 to view the necessary pre-requisite steps and then the procedure to remove/replace the display assembly.
Check if the display cable is connected properly at both ends, motherboard and display and that it is not damaged where it passes through the hinge from the body of the laptop to the display.
Other than that all you can do is try a replacement screen and check.
The part number for the display is ''NPF60''. Not 100% sure of this though. Sometimes the part number can be found on the back of the LCD panel itself. It may be prudent to check and verify first. ;-)
If it is (or whatever it is) search online for ''Dell NPF60'' to hopefully find suppliers that suit.
Hopefully this is of some help.