''The vacuum is not able to stand up or recline normally''
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=== The Vacuum will not Stand Upright ===
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'''The Vacuum will not Stand Upright'''
Turn off and unplug the machine. Continue by leaning vacuum on its side, with the turbine perpendicular to the ground. Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked. See below link for visual guides.
http://content.dyson.com/support/help.as...
=== No Visible Obstructions can be Found yet the Vacuum still won’t Stand Upright/Recline ===
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Another method to try would be to firmly plant both feet on the base while gripping the vacuum’s handle with two hands. After you obtain a strong grip gently attempt to rock the body of the vacuum side to side in order to reset locking mechanism of recliner. It helps to stand in front of the vacuum with both feet on marked areas of base while pushing the handle back.
=== Neither of the Previously Mentioned Methods Worked ===
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It is possible that the vacuum is broken and will need to have parts replaced/fixed and basic troubleshooting will not work. Here is a link to the full breakdown of the vacuum from an alternative specialist.
'''The Vacuum will not Stand Upright/Recline'''
'''Edit'''
''The vacuum is not able to stand up or recline normally''
=== The Vacuum will not Stand Upright ===
Turn off and unplug the machine. Continue by leaning vacuum on its side, with the turbine perpendicular to the ground. Locate the u-bend cover, press the yellow release button, and look for any possible blockages. These blockages may be preventing the machine from locking in its upright position as well as reclining when already locked. See below link for visual guides.
http://content.dyson.com/support/help.as...
=== No Visible Obstructions can be Found yet the Vacuum still won’t Stand Upright/Recline ===
Another method to try would be to firmly plant both feet on the base while gripping the vacuum’s handle with two hands. After you obtain a strong grip gently attempt to rock the body of the vacuum side to side in order to reset locking mechanism of recliner. It helps to stand in front of the vacuum with both feet on marked areas of base while pushing the handle back.
=== Neither of the Previously Mentioned Methods Worked ===
It is possible that the vacuum is broken and will need to have parts replaced/fixed and basic troubleshooting will not work. Here is a link to the full breakdown of the vacuum from an alternative specialist.
https://www.youtube.com/watch?v=C_Zu_S5MmjQ