Try connecting an external monitor to the laptop and check if its’ display is OK or not. Press the action key on the laptop to switch between using the laptop screen, the external monitor and both screens on together (key with the rectangle symbol with a line at each end)
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Try connecting an external monitor to the laptop and check if its’ display is OK or not. Press the action key on the laptop to switch between using the laptop screen, the external monitor or both screens on together (key with the rectangle symbol with a line at each end in the row at the top of the keyboard)
Even a TV can be an external monitor if it has HDMI inputs and you have a compatible HDMI cable to connect between the laptop and the TV.
If it is OK it appears that there may be a problem with the laptop screen.
As it is only a few months old it should still be covered by the manufacturer’s warranty.
Consult the warranty as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement.
Hi,
Try connecting an external monitor to the laptop and check if its’ display is OK or not. Press the action key on the laptop to switch between using the laptop screen, the external monitor and both screens on together (key with the rectangle symbol with a line at each end)
Even a TV can be an external monitor if it has HDMI inputs and you have a compatible HDMI cable to connect between the laptop and the TV.
If it is OK it appears that there may be a problem with the laptop screen.
As it is only a few months old it should still be covered by the manufacturer’s warranty.
Consult the warranty as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement.