easy fix there is your bazl around the screen some have two or four small screws under small rubber plugs take a small pilps screw driver take screws out now theres the four screws on side of screen you find them take them out there very small screen will fall front on back theres a video cable pull tape off screen unplug cable out if you can see theres a number on back of screen you can go to ebay or call hp and get a new screen I go to ebay you can find new screens there good deals type number in and hp good luck and follow steps back words