I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:
Hard reset
Charging overnight
Disconnecting battery, holding power key for over 60 seconds
Attempting to use A/C power with battery disconnected
None of these would get the computer to start, or even the charging light to turn on.
The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?
I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:
Hard reset
Charging overnight
Disconnecting battery, holding power key for over 60 seconds
Attempting to use A/C power with battery disconnected
None of these would get the computer to start, or even the charging light to turn on.
The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?
I have had my Chromebook 13 since Jan 2016. It has pretty much worked perfectly up until yesterday, I used in it the morning, and recall it had at least 50% battery power when I closed it. A few hours later I went to open it, and the screen was black. I could not get it to turn on. I have tried a few remedies that I found online:
Hard reset
Charging overnight
Disconnecting battery, holding power key for over 60 seconds
Attempting to use A/C power with battery disconnected
None of these would get the computer to start, or even the charging light to turn on.
The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. The only thing unusual I have noticed is that when I had the charger plugged in to the computer, and the bottom was open, a little yellow light would flash on and off, located towards the front of the computer near the battery. In fact, I just noticed after charging last night, the light is staying on even unplugged. Does anyone have any idea what I need to do to get this thing to start?