メインコンテンツにスキップ
ヘルプ

オリジナル投稿者: orcus74 ,

テキスト:

I am having this same problem with my Inspiron 5558.  It is not the adapter or the battery (still holds a good charge when I CAN make it work)

If I repeatedly unplug the adapter from the laptop and plug it back in, it eventually will charge normally.  At first, this would take a couple of tries, maybe up to 5 or 6.  Now, it takes many, many attempts, over a hundred on one occasion.

I have reloaded BIOS and driver.   It is definitely a software issue, because when it is in "plugged in, not charging" state, it also runs slow and stuttering.  Video is jumpy and audio crackles, even when playing a file directly from the hard drive.

Is this firmware of some kind?  I have seen a lot of mentions of this kind of problem online, so it has to be something standard with the Dell package.  Dell support suggested I buy an $82 battery from them.  Baloney.

ステータス:

open