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オリジナル投稿者: Jessica Van Bosch ,

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I FIXED MINE WITHOUT SENDING IT AWAY YAY!!!!!!!

Guys, i'm putting this in capitals because there is another fix rather than the offline diagnostic.  do a full factory reset. it worked for me and when you sign into your account again, you have to download games again but it's better than sending it away for ages. :) i did this yesterday 20th june 2016.

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