I tried to print on some heavy paper. The paper jammed. I was able to clear the jamb, but now can only print if I push the paper into the second set of rollers. Everything else seems to work. I can scan and the printer works once the paper is pushed into the second set of rollers.
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=== Update (12/26/2019) ===
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Thanks for the info. I fixed the problem by purchasing a new printer.
I tried to print on some heavy paper. The paper jammed. I was able to clear the jamb, but now can only print if I push the paper into the second set of rollers. Everything else seems to work. I can scan and the printer works once the paper is pushed into the second set of rollers.
I tried to print on some heavy paper. The paper jammed. I was able to clear the jamb, but now can only print if I push the paper into the second set of rollers. Everything else seems to work. I can scan and the printer works once the paper is pushed into the second set of rollers.
I tried to print on some heavy paper. The paper jammed. I was able to clear the jamb, but now can only print if I push the paper into the second set of rollers. Everything else seems to work. I can scan and the printer works once the paper is pushed into the second set of rollers.