monique, from your description it appears that your micro USB port on your phone has failed. The repair will require some soldering. Disassemble your phone using [guide|12696|this guide.] Once you have the logicboard removed, unsolder the micro USB port from your logicboard and replace it with a new one. [https://www.youtube.com/watch?v=E9guHq4VegI|Here is] a decent video, the port is widely available at many places. Just do a search for it. Hope this helps, good luck.