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Repair and troubleshooting information for the HP 250 G7, an HP laptop part of the HP 200 series. Released in December 2018.

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Malfunction of keyboard and slow

My system is very slow in opening pages offline and keyboard is sticking and does not type. do i need an antivirus?

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1st - run TFC - download from here http://www.geekstogo.com/forum/files/fil... and run from desktop = this cleans out temp files, caches, etc. Some malware might be residing there.

Next, test your HDD and system files.

Open a CMD prompt and enter CHKDSK C:

That will tell you if there are problems on your system drive. I like to know b4 fixing them.

Or you could just do this - it will fix them but won't tell you if it found anything.

If there are errors, enter CHKDSK C: /f That will fix them. You must reboot for it to run.

It may take a long time to run if there are errors.

If you have other drives, run the command on those also. CHSDSK D: /f etc.

When run on other drives (the fix /f flag), it will tell you if it found errors when it finishes.

Then go back to the CMD prompt as admin and enter SFC /SCANNOW

Then enter the following commands. You must be online for these to work.

DISM /Online /Cleanup-Image /CheckHealth

DISM /Online /Cleanup-Image /ScanHealth

DISM /Online /Cleanup-Image /RestoreHealth

If it isn't back to normal, then you need to look for viruses.

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Kweku Forster さん、ありがとうございました!
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