Screen is black always

Hi @mrmbellis

Has the phone been dropped or gotten wet at all?

With the phone turned on does it still give audible indications that calls/notification are there?

If so you could try shining a flashlight at an angle close to the screen and check if you can see any images at all. They will be very faint so trying in a darkened room may help to see them if they are there.

If they are there then this just signifies a backlight problem with the screen and doesn't help much unless when the screen is replaced that it also doesn't work either, due to a backlight problem on the systemboard and not in the screen itself.

Here's the ifixit Samsung Galaxy A32 5G Screen Replacement guide, that shows what to do.

Search online for GH82-25122A GH82-25121A to find LCD display suppliers that suit you best.

Note: If you click on the Galaxy A32 5G icon next to your question, in the page that opens there's a Troubleshooting guide located in the Documents section down the page and on p.23/50 of the document is the Main Display troubleshooting guide that may also help.