メインコンテンツにスキップ

修理を始めるには

修理する権利

パーツ&ツール

2018年3月に発売されたSamsungのGalaxy S9の修理ガイド。

55の回答 すべてを表示

My touch screen is unresponsive

While on facebook my touch screen just stopped working… The screen comes on and stuff like normal… But it just isnt responsive at all..

I tried almost everything.. Tried reseting it i tried booting it into safe mode…

But still nothing

Any other tips before i perform a factory reset.. Which i really do not want to do

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 1

コメント:

Do you have any screen protectors installed? If so, remove them to see if anything changes.

さんによる

Have you ever had it opened before?

Highly doubt its software

is the phone damaged physically?

さんによる

The phone was never opened before

さんによる

コメントを追加

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

4件の回答

Try connect with USB-C/OTG reduction some mouse.... Try backup your data first on memory card... After hard reset can help.... Maybe.... But data you can

この回答は役に立ちましたか?

スコア 0

コメント:

I am actually using a mouse will backup and reset pray its not any hardware

さんによる

the screen also started to touch itself recently

さんによる

コメントを追加

When the screen touches itself its called ghost touch. This happened when there is physical damage to the screen which calls for a replacement.

この回答は役に立ちましたか?

スコア 0

コメント:

I was hoping this isnt the :'( the phone is still new it never fell or went in the water im not sure if samsung will replace it either

さんによる

So go and ask samsung that's a good idea.

さんによる

Can it be a software issue like maybe cause I havent formatted the phone as yet and im praying thats the solution...because I mean the phone never fell when I had it with me and it has never been open it was in a cover and had a tempered glass from the time I got it

さんによる

Highly don't think so but I should not stop you from trying.

さんによる

コメントを追加

If it is new and if it's not cracked or water damaged then Samsung should be able to sort that out for u, just backup stuff u need first though

P.s did u remove the tempered glass u said u had on it and try it without that on???

この回答は役に立ちましたか?

スコア 0
コメントを追加

Unfortunately it’s likely not a software issue. If you said the screen is touching itself (Ghosting) then that likely means it’s a hardware issue with the screen itself. You may have just gotten a bad screen. If the phone is still under warranty then I would suggest you back up what data you need and claim the warranty on the device.

この回答は役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Brentley Kyle Tikum さん、ありがとうございました!
統計データを表示:

過去 24時間: 1

過去 7 日: 4

過去 30 日: 18

今までの合計 186