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The Wonderboom is a Bluetooth portable speaker from Ultimate Ears. Released in 2017. Model number: 984-000839.

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My Wonderboom is frozen.

Today my UE Wonderboom suddenly stopped working, however it will not power down. The power light blinks but it will not turn off, pair, or anything else. I tried the factory reset, and it will not work. Can anyone help, please? Thank you!

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I just spoke to UE customer service. I had to perform what is considered a “hard reset”. Press the volume up (+), volume down (-), the power button, and the Bluetooth button for about 15 seconds. My speaker is now back to normal. I hope this helps someone who might have the same issue.

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I was wondering how to do it on the WonderBoom, good info!

さんによる

Thanks had the same issue and it worked !

さんによる

No problem! I’m so glad it worked for you!

さんによる

Hey, I'm having the same problem. I accidentally charged my wonderboom for10hrs. Now power and Bluetooth lights are ON. Tried reset and hard reset. But still it's not working. When I press volume up (+), volume down (-) and bluetooth button together, the lights go off and again back after releasing.

さんによる

Exactly same thing has just happened to me, did you resolve it in the end? If so how?! Many thanks!

さんによる

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I would contact UE, hopefully your warranty is still valid!

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Wow this actually worked. Thank you so much for

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Christopher Osborne さん、ありがとうございました!
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