メインコンテンツにスキップ

修理を始めるには

修理する権利

ストア

2013年11月22日に発売されたMicrosoftの第三世代のXbox ゲームコンソールです。

580の回答 すべてを表示

Xbox turns off while playing games

I have an xbox one with a ortz 3rd party power supply. It works well with Netflix and YouTube, but if I play a game such as gta5 or fortnite, the xbox has a tendency to just shut completely off instantly in the menus or even in the middle of a game. When it turns off, the power supply light turns red and stays red. Anybody got any ideas?

回答がありました! View the answer 同じ問題があります

この質問は役に立ちましたか?

スコア 2

コメント:

I have the same issue, but I replaced my fan with a new oem fan and replaced the power brick with a new oem power brick. Still shuts off under load but idling at home screen it doesn’t.

さんによる

Did you resolve your problem in the end? I have the relative same problem. Console and brick just cut out mid game. 5 minutes top. Then I have to mess about trying to get the bricks light back on!

さんによる

I've had the very same issue with my xbox, I also thought it was the power supply and I changed the psu and it still bombed out under games load. I then rigged up my xbox to a 600w pc psu that pushes 25a on the 12v rail and still it crashed under game load, after alot of stripping down and testing i quickly learnt the issue was indeed the thermal paste on the chip. The OG thermal pastes application was so poor, it was caked all around the outside and minimal paste on the chip itself, after cleaning it all up and rethermal pasting.... it's working 100% and I'm still using the 600w pc psu as my main power supply the OG Xbox power brick is junk.

さんによる

Have the same problem would getting a new system work cause this is crazy

さんによる

I'm in a similar boat but with my Xbox One X, it shuts down after i load a game up, once i start the match in lobby it will shut down but i can watch videos on youtube all day. I replaced the thermal grease and power cable and had the power supply and everything else tested with no results or answers. I also removed all dust. i have been hearing and reading it could be a Hardware/Software issue on Microsoft end. I can't play any games. Also were any of you on YouTube before they noticed this issue.

さんによる

2件以上のコメントを表示

コメントを追加

今あるものを使い続けましょう

オールインワインキットで安く修理して、節約しましょう。

iPhone 修理キットを見る

今あるものを使い続けましょう

オールインワインキットで安く修理して、節約しましょう。

iPhone 修理キットを見る

10件の回答

選択されたソリューション

Update: was a 3rd party power supply's problem (listed as Cause #4 on the Xbox One Turns Itself Off wiki). If you recently ordered a 3rd party power supply and have this issue, I reccomend junking it and buying a microsoft official power supply. Seems to be the only option for reliable power to my xbox.

この回答は役に立ちましたか?

スコア 0

コメント:

My Xbox 1 X allows me to play anything but the moment I try to play dead by daylight it turns off and I’m confused

さんによる

コメントを追加
最も参考になった回答

Hello Kert,

The issue I believe is caused either by the power supply or cooling fan. I say the power supply because you mentioned that it is 3rd party. Unless you order it from a trusted company like iFixit, Fixez, or GoKrazyWireless, you could be getting a cheap alternative with fake promises and cheap parts used to make it. Similar to a cheap iPhone battery, it would make your phone run worse than it was with the old battery. So make sure the battery you are getting is authentic or OEM. If your battery is OEM, then I believe that it is the cooling fan. Throughout the use of your console, the fan will collect dust, and sometimes get to the point of so much dust that your console will overheat. I would recommend finding a video or another online tutorial of how to clean out dust from your Xbox. I am personally leaning more towards this being the issue because you said YouTube runs fine, but games cause the issue. If you listen, YouTube wont cause the fans to turn on because it doesnt require much system resources. Games like GTA and such use a lot more resources and can cause the fans to go into overdrive, especially if there is a lot of dust, heating up the console and causing it to shut off due to overheating.

Hope this helps!

この回答は役に立ちましたか?

スコア 2

コメント:

Hi please help. Let's hope you still answer back still from this question forum thing? Ok my xbox one will let me use Netflix YouTube some simple games dlcs only for a certain amount of time *live lock lasts quite a while but also shuts down. Every time it cuts out it shuts down the brick so I have to fudge about with it blowing and tapping it then plugging and unplugging the dc cable into the brick until eventually the orange power light comes back on. I can then (basically) rinse and repeat the whole thing again. Is this a brick or xbox or both issue because I am stumped. Rsvp

MovingShadow769 my gamertag yo

さんによる

Yeah sorry my console shuts down just cuts right out if I try playing games like destiny 2 or apex etc but stays on for basic operating n apps etc . All power just goes. My console is clean clear. Don't get that hot fans work ok . Same with power brick too . The whole trying to get it back online working puzzles me?

さんによる

Hey, I don't think it would be the actual cable, but you can try it, cables usually run <$10, so just buy one and try it. Honestly though, I would still believe it is the power supply. Does it get hot or just shut off randomly? May need to buy another and see if it works better. If nothing changes even after another power supply replacement, could be an issue with the console itself, but that is unlikely.

さんによる

The guy up top is a &&^&^$^ idiot Those cables cost around $50. It’s not that easy!!!

さんによる

コメントを追加

Does it get very hot when it $@$** down? The Xbox one has i big issue with overheating.

この回答は役に立ちましたか?

スコア 0
コメントを追加

I've had the very same issue with my xbox, I also thought it was the power supply and I changed the psu and it still bombed out under games load. I then rigged up my xbox to a 600w pc psu that pushes 25a on the 12v rail and still it crashed under game load, after alot of stripping down and testing i quickly learnt the issue was indeed the thermal past on the chip. The OG thermal pastes application was so poor, it was caked all around the outside and minimal paste on the chip itself, after cleaning it all up and rethermal pasting.... it's working 100% and I'm still using the 600w pc psu as my main power supply the OG Xbox power brick is junk.

この回答は役に立ちましたか?

スコア 0
コメントを追加

Hi I’m having a issue when I play rage 2 my power brick and Xbox completely shuts down no lights what causing It or what can I do to fix it

この回答は役に立ちましたか?

スコア 0
コメントを追加

I have the relative same problem? Did you resolve your problem in the end?


この回答は役に立ちましたか?

スコア 0

コメント:

Nope I didn’t

さんによる

I could leave my console(xb1)all day an play ah few games but when I try to play COD warzone or high end games it shuts off no heat warning nothing I could watch YouTube videos an play basic games like dead rising for hours an it would stay on can anyone suggest a fix for me an I already changed the thermal paste on it

さんによる

Same problem here. If someone messages back and let you know how to fix it please tag me in the post so I can try it.

さんによる

コメントを追加

Mine has the same exact problem Anfernee. I feel like I’ve tried everything. Have you found a fix?

この回答は役に立ちましたか?

スコア 0

コメント:

I have the same problem guys, as soon as I click a to start Warzone as soon as it starts loading the console just shuts completely off. It's for all my games not just COD. PLEASE HELP!!

さんによる

Mine just started doing the same thing, right after I bought COD. All other aps work, just not games. Any results?

さんによる

コメントを追加

Honestly it sounds like heating issues as well as power supply issues. Open the psu and the consoles and clean them thoroughly and check the fans. If they are really dirty the fans could be moving slower and less effective. Another thing to do is to buy some thermal paste and replace whats already on the cpu if any. It will probably work better. If this doesn’t fix the problem say hello to a new power supply because then that would mean the system is underpowered and the psu cannot keep up. I hope this helps.

この回答は役に立ちましたか?

スコア 0

コメント:

its not the power supply thats built in the xbox one x as every other 30fps game works ok

さんによる

i have a pc which i use for vr and the frame rates go up to 80fps and my graphics card is really hot at that height and then cools down when i stop playing games so im going to guess update issue

さんによる

コメントを追加

iv tried everything and find that if the game is 30fps it will stay running low temperature but if u play black ops 4 at 60 fps my xbox one x will shut down.

its the gpu chip that is getting really hot running at height fps rates and have tried different heat paste and still the same,so i would say software update issue.

if the xbox was over heating then u would have it all the time not just on 60fps

im going to wait for a update fix

この回答は役に立ちましたか?

スコア 0

コメント:

the xbox one x update maybe overclocking the gpu making it really hot and then it shuts down to save damage

さんによる

コメントを追加

Looks like this is happening to more and more people. Just downloaded COD, and immediately started happening to my xbox and games. If anyone has any answers please let us know!

この回答は役に立ちましたか?

スコア 0
コメントを追加

回答を追加する

Kert 67 さん、ありがとうございました!
統計データを表示:

過去 24時間: 15

過去 7 日: 153

過去 30 日: 943

今までの合計 24,403