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I have dropped my Note 3 from a height of about 3 feet off the ground. The phone now has a blank screen (black), with no visible cracks at all. The hone however is reacting to calls, messages .. etc.
The LED lights are working fine too.
Please advise, i find it hard to believe that the screen needs replaced!!
thanks in advance
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Sorry to say but the screen is most likely faulty. Sometimes it will have a crack that is very unnoticable on a corner or you need a microscope to even see the crack. A cracked LCD will not allow the screen to display.
Here's a repair guide if you want to replace the screen yourself:
Samsung Galaxy Note 3 Display Assembly Replacement
Where to get the screen (Please check model number for correct screen):
Galaxy Note 3 (T-Mobile / AT&T) Screen
Otherwise take it to a mobile phone repair shop for them to test the phone and find out if the screen is faulty or not.
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It could be that one of the connectors to the LCD came loose. You could check that first. If it isn't that, to make 100% sure that it is NOT the digitizer (which is located directly beneath the screen), you could hook it up to another working Note 3 and test it. The other possibility could be the motherboard. The motherboard is a little less costly to replace, especially if you were to find a secondhand one. If you DO decide to buy a brand new digitizer, you can find them for about $130-150 if you shop around. I would NOT pay $250!
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An older version of samsung smartphone blacks the screen to lower the cpu temperature and maintain the phones lifespan or maybe there could be a virus running on the background of your phone this will rise your cpu temperture and it could fry the system
Take the battery out put it back in hold the power button and the volume button and the home button at the same time once u see the samsung logo let go of the power button and continue holding the other 2 buttons until u see and the saftey screen and letgo of all of them and u should be good bud
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What if my phone is cracked and the screen is blank what do I do
Botshelo Mosito さんによる