Why won't my speaker turn on?
I've been charging my speaker for a lengthy amount of time, but for some reason my speaker won't turn on when I press the "power" button.
1. Try a factory reset
2. If that doesn't work try using the USB cable and plugging your UE BOOM into your computer (a software may automatically install for the USB connection). Try turning it on while you are connected, then disconnect and turn the power off, then turn it back on like normal again.
Take a look at our trouble shooting page for more information and possible solutions.
hmmm I am having the same issue. It powers up when plugged into a power source but when its not plugged in I click power it blinks white than turns off completely. I got lucky couple times where it turned on I checked battery status and it advised me 90% charged but after playing music it shuts off again and I can never get it back on until I wait the next day if I'm lucky
Try to disassemble the speaker dry it with dry clothe and blow dry the speaker with hair blower and search for how to disassembled the ue boom 2 in youtube... And find the bleeding hole of the speaker try to put an electrical tape or anything to cover our seal the hole... The bleeding hole is located of either the top our bottom covers...
Hmm. If it's gotten wet as some commenters have noted, then maybe it's best to take it apart and clean/dry any traces of that out first.
Try taking the battery off of it and then leaving it for a while, and then plug the battery back in and see if it works.
I have the same problem with my UE Blast, does not turn on and plug in the cable LED flash twice. Email UE support and they asked me to try the Diagnostic Tool at https://support.ultimateears.com/en/blas... to reset the speaker and it fixed the speaker.
Technology and businesses are wonderful. They create things that people think they want, you spend the money and then you are lucky if they work, however, they do work during the warranty period, but soon after the warranty period, the device will no longer turn on, no matter if I hold blue tooth button, on button, plus or negative button in any configuration for any amount of time. Plugging it in to the computer, and downloading their wonderful software, does nothing. The funny thing is that its about 13 months old, and has been used maybe a total of 20 hours, so do not tell me that the battery is an issue. The item is garbage and no one cares about the consumers, plain and simple. This has happened before, also outside of the warranty, and a factory reset worked, this time it does not. So what does that mean, well for me, it just means that I will no longer support this company for any future purchases. I should have just bought another Bose device, but the individual that the speaker was intended for liked the idea of “Alexa” but that never really worked that well either. Go figure!
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