Why does the NutriBullet leak?
There is spillage coming from my NutriBullet.
The NutriBullet by the makers of Magic Bullet is a personal blender that is self-contained and simple to use. It includes an electric blender base with a number of attachments for the user and offers a healthy alternative to blending food by breaking down ingredients in their most nutritious states.
It shouldn't leak. It does! The problem is with the design. Turn something with liquid in it upside down with only a screw cap to seal it (and believe me, I've screwed it on as hard as I can) and apply a very strong force - the motor - it's going to leak.
This is a design fault. Unless Nutribullet come up with a better closing device, the obvious will occur!
I have tried it every way - smaller and smaller amounts of fruit/veg/water etc. etc.....
Smaller amounts leak less, but they then don't give enough yield. So you have to make up 3-4 batches and still have to try to clean out the machine.
This is not satisfactory in this age! We went to the moon in the 1960s and the space agey looking nutribullet cant produce a leak free drink???? It seems not to be fit for the purpose it was designed for.
The thing that sells this piece of equipment is it's very, very sexy. Beautifully designed and packaged, but what use is attractive form without equally attractive function?
Problem is put the screw cap at the top - the right way up, and it looks pretty much like any other blender! And just about any other blender that has a motor from 600 - 900 watt (and you can get them - check it out online) can do the job as well and have longer running times if needed.
I will be contacting Capbran Holdings to try and resolve the leaking issue, but from what Im reading online i dont hold out much hope!
Wouldn't buy one again and would recommend to a friend that they get a good quality blender/liquidiser with a strong motor. It'll do the same job without the mess!
Mine is the magic bullet 900 and it did not come with a rubber gasket either. I called customer service today and they said that every unit has a built in rubber gasket in the blade. Mine never came with one. The warranty is a year and by the time that I discovered this, it was out of warranty, but I called customer service and they gave me a discount on a new blade assembly (they send a whole new assembly since the rubber gasket comes built-in). Mine has been leaking from the area where the blade assembly meets the clear container where the food goes since I got it as a gift for Christmas December 2016. I like someone else wrote, have tried everything to get it to stop leaking. I have tightened it as hard as I could to the point where I have had trouble getting the lid to twist off after blending. I have used less liquid. I have tried using just a little bit of everything. I stopped using ice or anything that it might have trouble blending. Nothing has worked. You can see the liquid come bubbling up through the blade cap as it blends and then when you take off the unit, it has filtered through the base and made a mess onto the counter. A couple of times, if I didn't catch it and stop it right away, it has bubbled over and sprayed the walls. Fingers crossed that this works!!
My Magic Bullet does it too and has, since day 1. I was not smart enough to return it, when I could, so I guess I am S.O.L. but I also like it for small smoothies. I have recently discovered that screwing it on tightly, and only running it for a short time (15 - 20 seconds) anď even holding it down, while blending, I have managed to make smoothies with frozen fruit, juice and water, without leaking. Today, it went back to leaking right through the base (motor) from the blade cap … a lot. So much that I was afrraid the motor would burn out so I put it away to dry out and might not touch it again for a few weeks. Note that I let it blend a lot longer, before I stopped it.
One other thing I noticed is that the blade cap loosens, the longer you blend. I usually stop after about 15 - 20 seconds, tighten it and do another 15 or 20 seconds. I agree that this is way to much effort for the high expense of this tiny unit but I am afraid of burning the motor out and cannot afford to waste more money. I have a good immersion blender that works well but it is difficult to limit myself to a smaller volume. Magic Bullet size is perfect!
Yes, there is a (difficult to see) gasket but I agree that it has to be a design flaw. Blending should never loosen a tight cap. I will go back to the finneky practice, I described earlier because that is all that works. I hope my suggestions save others some effort. Thanks for listening! … Terry
Just called about my leaking base on the soup pitcher. They were very nice but would not warranty the cup. Just lost a customer and would not recommend the product. I’ve had blenders for years that never leak.
Not that thrilled with the operation anyway. I’m sure they rely on the gift market for sales so no big deal to get China to make a quality product.
My daughter used my Nutribullet and complained how it leaks everytime, I thought she wasn't careful or it wasn't tight enough so I took it and tightened it and try to use it I was screaming because green vegetables was all over my kitchen I had to apologize to my daughter. I am so disappointed with this purchase. Wouldn't recommend it to noone.I have 2 friends they had the same problem. Any recommendations would be appreciated or another juicer.
You may contact Nutribullet Customer Service Department at 855-346-8874 for assistance on using the product or warranty service. (Mon– Sun, 9am–8pm EST). You will be required to provide the barcode/serial number located underneath your Motor Base. Thanks!
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