Motorola Moto X4 トラブルシューティング

Hello , my moto x4 is not charging in turbo mode , and I can’t conect a pc througt the usb connection , is it possible the usb moto damage?

My email is : fernando_fanhanejr@yahoo.com

To file under "Device won't charge", for Moto X4 (Android One).

My household has five Moto x4 phones. There are times when my x4 won't take a charge. I have tried all of the manufacturer-supplied charge cords when this happens, but it doesn't matter, so I've ruled out a bad charger. With one of the charge cords plugged in, I am able to start the phone up in "service (?) mode" by pressing the Volume Down and Power buttons together for several seconds. The phone becomes usable (while the charge cord is supplying electricity) when you enter "Factory Mode". (*NOT* factory reset!)

(Comment #1 of 3)

The trick I've found to finally get the phone to start charging again is to drain the battery 100%. I found this out after I left the phone unplugged for about 4 weeks and then, on a whim, plugged it in again, at which point it started charging normally. The phone worked normally thereafter, charging normally as well, until about a month later, when it repeated the behavior. This time, instead of waiting 4 weeks, I kept the charge cord off and forced the phone on by pressing the Volume Down and Power buttons together. At first, the "service (?) mode" appears for 20 seconds or so before the phone powers off. Keep doing this, and soon the "service (?) mode" flickers for just a few seconds before the phone powers off. Eventually, the "service (?) mode" won't even pop up, but you shouldn't try to charge it just yet. I waited two days to ensure the battery was 100% drained. (If you can afford to wait, I would avoid trying to charge it for as long as possible.)

(Comment #2 of 3)

In total, I've been able to "resurrect" my phone three times using this method. It may well be that the way to avoid this is to start recharging before the battery drops below a certain point, say 20%.

Of course, all of this time-consuming power draining would probably be avoided if the battery were REMOVEABLE.

(Comment #3 of 3)

Battery is removable but it’s not like nokia phone that gave you 0 resistance on water. I drop mine in the sink full of water and didn’t find out about it for over minutes and it’s six month after. no sign of water damage when I changed the battery.

You just need to follow up the guide. ifixit sell the battery with replacement kit and every thing you need to do it.