Does your JBL Charge 3 speaker no longer turn on? Does it not play sounds or light up? JBL Charge 3 speakers are susceptible to a range of problems that can prevent the speaker from turning on. Check the following possible causes to identify and solve the problem.
Device is Powered Off
First, try turning your JBL Charge 3 on by pressing the power button on the top of the device. The lights on the front of the speaker should turn on when the speaker is turned on.
Battery is Not Charged
If the JBL Charge 3 speaker is not charged, it will not turn on. Plug your speaker into a power outlet using its charging cable. Make sure that the front lights turn on, indicating that the speaker is charging. If the lights do not turn on, the JBL Charge 3 may have a faulty battery. Use the JBL Charge 3 Battery Replacement guide to replace the speaker’s faulty battery.
Bluetooth is Not Connected
If your speaker is not paired with another device via Bluetooth, the speaker may not show any signs of life. Disconnect your device and speaker from Bluetooth and try to reconnect them both. Once your device and speaker are paired, check to make sure that the volume is turned up on your device and the speaker. If you are unable to connect to Bluetooth, try restarting the speaker. Then, pair with Bluetooth as usual.
If your speaker still does not connect to Bluetooth, you may need to reset the speaker. Turn on the device and press and hold the “volume up” and “play/pause” buttons simultaneously until the power button glows.
Faulty Bluetooth Chip
If your device still will not connect to the speaker, you may have a faulty Bluetooth chip and may need to replace the speaker’s motherboard. See the JBL Charge 3 Motherboard Replacement guide to replace the faulty motherboard.
Faulty Power Button
Check to make sure that your JBL Charge 3 speaker is charged. If it is fully charged and still will not turn on, the speaker’s power button mechanism may be worn out or broken. Use the JBL Charge 3 Button Replacement guide to replace any faulty buttons on the speaker.
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