Identification and Background
The Alias 2 was released on May 11, 2009 as a replacement for the original Alias phone. It is only available for Verizon customers. While there was much praise for its E-Ink keyboard, many complaints arose about all other aspects of the phone.
You can verify that you have an Alias 2 by pulling out the battery and reading the model number off the back of the phone. If it says SCH-u750, you have an Alias 2.
For information about common problems you can visit our Troubleshooting Page.