Microsoft Surface Headphones Repair

For additional help on the Microsoft Surface Headphones, check out the device's troubleshooting page.

The Microsoft Surface Headphones (GUW-00001)  were released to the public in November 2018 as a device to transmit and amplify sound created by wireless devices. Some features may require the latest Windows update.

The wireless headset weighs .64 lbs and has a silver/grey exterior. The ear-cups are capable of 90 degree rotation to adapt to a variety of headshapes. The Microsoft Surface Headphones can be connected wired via USB-C, auxiliary jack, or wirelessly.

Microsoft Surface Headphones also feature two touch/tap and dial nodes, located on either side of the ear-cup.

Compatibility

• Windows 10, IOS, Android, MacOS

Dimensions

• Length: 8.03” (204 mm)
• Width: 7.68” (195 mm)
• Depth: 1.89” (48 mm)

Weight

• 0.64 lb

Exterior

• Color: Light Gray

Charging

• Full charge in less than 2 hours

Battery life

• Up to 15 hours (In use)

Inputs

• USB-C connector
• 3.5 mm audio connector

Speaker

• 40 mm Free Edge Driver

Noise Cancellation

• Up to 30 dB for active noise cancellation
• Up to 40 dB for passive noise cancellation

Buttons/ Controls

• Power button, Mute button, Volume dial (right ear), Noise Cancellation dial (left ear)

Warranty

• 1-year limited hardware warranty

Amazon Product Page

Microsoft Surface Official Page

Techradar Microsoft Surface Headphones Review Page