For more information regarding common troubleshooting problems follow the instructions here, Gateway NE52214U Troubleshooting.
Background and Identification
Released in 2014, the Gateway NE52214U is a 15.6” Notebook AMD Dual Core Laptop with Windows 8.1 software and 4 GB RAM. There are two color options, a sleek black or silver top and a black keyboard and underside. This model also comes with an integrated web cam and has wireless bluetooth capability.
Gateway was bought in 2007 by Acer and since then have seen a decrease in production of these personal laptops. There have not been any recalls for the Gateway NE52214U and has had good reviews saying that it is a great computer for its price.