To view more information regarding common troubleshooting issues, visit the Amazon Echo 2nd Generation Troubleshooting page.
Background and Identification
The Amazon Echo 2nd Generation was released on October 31, 2017, featuring Bluetooth connectivity and Amazon's Alexa. It is 5.8" x 3.4" x 3.4" (148mm x 88mm x 88mm) and weighs approximately 29 oz. (821 grams). Its appearance will vary based on the material of the cover used with a fabric, metallic, or wood finish. This iteration of the Echo is distinguishable from its 1st generation counterpart by its shorter height but slightly thicker body.