Not turning back on
Hi My friend laptop her was using it and it turned off and now it not turning back on is there anything I can do to fix it Kind regards CJ
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Sorry to hear that. First, disconnect the charger and any accessories, then hold the power button for 15–20 seconds before trying to turn it on again. If it still won't start, try a different charger or power outlet and check for any charging light or fan activity. If there's no response at all, it could be a faulty charger, battery, or internal hardware issue that may need professional diagnosis.
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Hi the charger light came on but then her was using it turned off
Hi @cjj32146
What is the full model number of the laptop as shown on the product information label on the bottom of the laptop?
Does the laptop indicate that the battery is being charged when a known working, compatible charger is connected to the laptop's power port?
jayeff さんによる
@jayeff Hi jayeff
Acer Aspire 3
Model number A315-59
Yes it did show a light when changing
Kind regards CJ
CJJ さんによる
Have you tried holding down the power button for up to ten seconds? Do any of the lights flash or the fans turn on?
Kat Riley さんによる
@katgamer Hi Katgamer
It my friend laptop and this what her is saying to me that her done the 10 seconds it dead no power
CJJ さんによる