front Camera is not working
My phone front and back camera is not working once i opened so it stopped and stuck. Please guide
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If both the front and back cameras on your Xiaomi Redmi Note 11 4G have stopped working or are freezing the app, it is typically a sign of a software conflict or a loose hardware connection.
Here is a troubleshooting guide to help restore your camera function:
1. Basic Software Resets
- Force Restart: Press and hold the Power and Volume Up buttons simultaneously for at least 10 seconds until the Mi logo appears. This resets the hardware sensors and can clear temporary glitches.
- Clear Camera Cache: Go to Settings > Apps > Manage Apps > Camera. Tap on Clear Data and then Clear Cache. This will reset the camera app to its factory settings without deleting your photos.
- Check App Permissions: Ensure that the Camera app has permission to access "Files and Media" and "Location".
2. Check for Hardware Conflicts
- Safe Mode: Press and hold the power button, then long-press the "Power Off" icon until the "Reboot to Safe Mode" prompt appears. If the camera works in Safe Mode, a third-party app (like Instagram, Snapchat, or a flashlight app) is causing the crash.
- Flashlight Test: Try turning on your phone's flashlight. If the flashlight won't turn on or says "Camera in use," the system thinks a process is already using the camera hardware.
3. Technical Troubleshooting
- CIT Diagnostic Menu: Open your phone dialer and type *#*#6484#*#* to enter the hardware test menu. Scroll down to Front Camera and Master Camera tests. If the tests fail here, it is a hardware failure.
- Check the Connection: If you recently dropped the phone, the camera's flex cable may have popped slightly out of its socket on the motherboard. This requires opening the device to re-seat the connector.
Troubleshooting Summary
| Test | Action | Meaning of Result |
|---|---|---|
| Clear Cache | Settings > Apps > Camera > Clear Data | Fixes corrupted app settings. |
| Safe Mode | Reboot while holding Volume Down | Identifies if a third-party app is the cause. |
| CIT Menu | Dial *#*#6484#*#* | Determines if the camera module is physically dead. |
Would you like me to find a teardown guide for the Redmi Note 11 4G to show you where the camera connectors are located o
n the motherboard?
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