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The Bravia series, launched by Sony in 2005, consists of LCD, LED, and OLED televisions.

Help determining cause of issues? 8 Red Flashes?

The exact model is XR-55A80CJ.

This is long so bear with me. TL;DR at the bottom.

Original issue: No screen. Random behavior when trying to turn on. Diagnosed faulty/unreliable main board.

Description: Power board supplies proper, steady/stable power across all relevant rails to both Main and T-Con Boards. When plugged in, standby light comes on (system is off). There is a relatively loud, high-pitched coil whine emanating from the power board. System does not respond to remote in any way. Power button on the main board does nothing on a press. On a hold for 10+ seconds, SOMETIMES an indicator LED (not the standby LED, a different, pinkish LED a couple inches to the left when facing the TV screen) will flash, other times NOTHING will happen, and other times the standby LED will turn off.

If the standby LED turns off, three things could happen. First, nothing could happen for about 15 seconds, then the standby LED turns back on and we're back to square 1. Secondly, the standby indicator could turn off and NOTHING happens and nothing changes this, both the remote and the main board power button do nothing. Finally, I believe the TV is "on", the coil whine from the power board subtly changes and it responds to the remote control in this state. But all input from the remote control only makes the indicator LED flash once per press, or repeatedly if held. Every flash of this indicator is paired with extra coil whine. Every button on the remote delivers the same result, with the exception of the power button, which does nothing at all. When in this state, pressing the power button on the main board does nothing, but holding it for 10+ seconds turns the TV "off" and the standby light comes on again.

Under all circumstances, the screen itself remains completely off.

In all cases, it is reset by unplugging the AC, draining the capacitors, waiting a minute, plugging it in, and waiting a minute. After every reset, any of these outcomes could happen, and it's seemingly random which.

This behavior does not change in any way if the T-Con Board is unplugged from the Main Board and/or Power Board. Nor the wifi adapter or speakers. When the Main Board is disconnected from the Power Board, the coil whine is almost unnoticeable. Of course, all unplugging/replugging different components was done with the unit unplugged and capacitors drained (as possible).

After seeing all this, I concluded the main board was faulty. Namely, the power board was delivering steady, consistent, reliable power everywhere it was supposed to as far as I could tell, and responding correctly to the power on signal.

So I ordered a new main board. Main board installed and instantly I can see by both the coil whine and the Standby LED that the behavior is different (and what it should be when operating properly) so I think the problem is solved. But the screen still never turns on. And after some time the Standby LED starts flashing 8 red flashes.

New issue: No screen. Unsure fault.

Description: Power board supplies proper, steady/stable power across all relevant rails to both Main and T-Con boards. When plugged in, standy light does not come on (system is off). Coil whine is present but significantly quieter. Pressing either the power button on the main board or the remote (intermittently, i.e. it may work on the 1st try or on the 10th try) can turn the TV on, where the Standby LED turns on, then turns off again. I believe this is "on". In this state, pressing any button on the remote makes the Standby LED flash. Pushing the power button turns it back to the "off" state. After an indeterminate amount of time (i.e. sometimes after 1 minute, sometimes after 15 minutes), the Standby LED will begin flashing red. Sometimes it is lit white while it flashes red, and sometimes it is not. It is a pattern of 8 flashes followed by a 3 second pause, as indicated on Sony's support website. Searching for this code only returns vague/generic "hardware fault" and nothing conclusive.

The TV may start flashing red either in "on" or "off" state, it does not matter which. After it starts flashing, pressing the power button on either the remote or main board will reset it and try to turn the TV "on", again with intermittent amount of attempts of pressing power before any results happen. The cycle repeats indefinitely until it is unplugged.

An additional note is the very first power on with the new main board I got sounds from the speakers. Soft "bomp" sounds that accurately corresponded with pressing the power button. This never happened again after the first time it was powered on with the new main board.

I figure it is possible I got a faulty replacement main board with a completely unrelated fault, or there is something ELSE wrong with this TV in addition to the main board. After everything I'm seeing and have observed, the behavior going back much closer to "properly working" and even delivering a legitimate (if unclear) error code confirms to me that the old main board was faulty indeed, but after that I'm unsure.

This is an OLED TV, not an LED, so there's no independent backlights to be burned out and need replaced. The TV screen has been carefully inspected and has no damage/cracks/etc.

A little at a loss and hoping someone else has more experience with OLEDs in general and/or has better documentation on what this error code means that Sony will tell me.

TL;DR: Screen remains off no matter what. Old Main Board presented random symptoms. New main board appears to work in all ways except no screen, before giving the vague "8 red flashes" error code.

EDIT: A second new main board and putting all the screws in and the problem was solved.

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Hi @erelectronics,

Wonder if you did get a faulty replacement mainboard.

Don't know about OLEDs but according to the service manual, an 8 blink error code is a problem with the mainboard (4KBE_Err) - see p.15 and p.37.

Is there audio heard? Not sure as you first said "....very first power on with the new main board I got sounds from the speakers. Soft "bomp" sounds that accurately corresponded with pressing the power button. This never happened again after the first time it was powered on with the new main board and then "New main board appears to work in all ways except no screen, before giving the vague "8 red flashes" error code."

If there is audio and no picture try following the No Picture flowchart - see p.42

If there is no audio and no picture, try following the various No Power flowcharts to see if that may narrow it down a bit - see p.16 → p.24.

Just what I'd try ;-)

Cheers

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Hi Jayeff. Thanks for this response, this is very helpful!

Just a quick note, that service manual is for the XR-65A80CJ and the XR-55A80C, but explicitly *not* the XR-55A80CJ (the model I'm working on). Honestly I'm not sure the functional difference.

For past testing before making this post I was referencing a youtube video where someone disassembled this model and tested the voltages. Both that video and this document agree on which lines should be 3.3V and which should be 12.7V (I'm reading 3.4V and 12.82V, respectively, both safely within margin of error and stable voltages) on all relevant lines. So it's either the same or close enough to not matter much for these purposes.

Apologies for the delay in responding. I have consulted with the seller of the board and gotten a replacement main board just in case. I have also gotten a replacement T-Con board as well. Unfortunately, any combination of new boards always results in the same symptoms.

さんによる

As far as your confusion regarding "is it or is it not making correct sounds?", that's my apologies for not being clear. I was assuming the noise I heard was an initial startup sound when first turning on the TV, such as a "welcome to your new system" first time startup that was accompanied by some noise. It never made the noise again and I don't know if no further noises was because I couldn't see the screen and interact with the system properly to do something to create any noise. Perhaps I was just stuck in a startup menu that wasn't supposed to make noise, and couldn't see the screen to know how to get out of the menu. I honestly do not know for sure, but that's my best guess.

Regarding what you've referenced in the flowchart (pg 42), I had to skip step 4 to replace the FFC harness because I do not have a replacement, but all further steps are "check various voltages, if all okay, replace main board, if NG, replace T-Con". Well, I've now replaced the main board and the T-Con. Still NG.

さんによる

I've consulted with another technician who has more experience with OLEDs. Their theory after consulting the information is that some part of the panel is shorted, and it's likely on a connector/control board but if I'm not capable of diagnosing and repairing the board itself it's just a total loss as panel short.

This TV died after storms/power errors in our area, so just bad luck and both the original main board AND something in the panel fried, is our best theory based on the available evidence.

I have to go with that theory after everything I've seen/tested. Unless you have any other ideas? I'm going to go ahead and mark the reply as "accepted solution" just so this is cleared and it is good information for future readers.

Sorry for multiple replies, a lot of information to go through and character limit hecks me.

さんによる

Okay, one final update. After leaving it plugged in over the weekend, I came in back to it today and it... just works? With the second motherboard the red flashes stopped sometime between commenting a few days ago and yesterday, and then today when I came in the screen was just on at a "setup your TV" screen.

Honestly, I have no idea what changed or why. Just maybe, for posterity, if someone else runs into something similar, just try... leaving it plugged in and waiting for 24 hours? I don't know, lol.

EDIT: The only thing I can think of actually is when I gave up I put all the screws in and put it *all the way* back together so I didn't have a bunch of screws on my workbench. Maybe it's some kind of a grounding issue and more screws made it grounded more better? I'm at a loss, but it's the only possibly functional change I made between it displaying an image and not displaying an image.

さんによる

@erelectronics

Sorry for the late reply.

Could be a grounding issue. Maybe not needing all the screws to be back in but it could be that one screw is providing a ground for a certain section and if that was HR then perhaps..... idk

Interesting to see if it stays working or not.

Happy New Year

Cheers

さんによる

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Justin Castle さん、ありがとうございました!
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