修理を始めるには コミュニティ ストア

2020年5月発売の13インチMacBook ProはクワッドコアIntl 第10世代Core i5/i7プロセッサ搭載でIntl Iris Plus グラフィックス搭載（モデル番号 A2251/EMC 3348、４つのThunderbolt 3ポート）

20回答 すべてを表示 | 31 のパーツ ストア

オプション

Is it possible to replace the Touch ID sensor?

So I was taking apart my 2020 MacBook Pro to replace the thermal paste and clean the insides when I accidentally ripped the flex cable for the Power Button/Touch ID sensor.

I've been researching this for the last five days, and it seems these sensors are paired to the motherboard and cannot simply be swapped out. Since I live in Brazil, the official repair cost is absurdly high, around $800 USD. Apple Support here won't repair just the sensor, they only offer a full motherboard replacement to get a new paired sensor. Not even including a full top case replacement… just the motherboard and the sensor. Period.

That being said, is there any known way to restore Touch ID on my MacBook without replacing the entire board? I’m going to Florida next month and wanted to know about prices and if such repair is even possible.

この質問に回答する 同じ問題があります

この質問は役に立ちましたか？

はい いいえ
スコア 0
コメントを追加

3件の回答

フィルタ：
参考になった順 新しい順 古い順
最も参考になった回答

オプション

You can always find an expert micro soldering technician to reconnect the broken Touch ID flex cable.

Apple does not provide self-service repair for this model, no manual, no parts.

このアンサーは役に立ちましたか？

はい いいえ
スコア 2

1件のコメント:

Yes, I was looking for a technical assistance that would do this kind of service. I found one and they said they would do this service for R$ 500 (~$92 USD). I waited for 5 days and yesterday they sent me a message saying that they couldn't repair the machine. Apparently Apple uses flex cables that are impossible to perform this type of micro soldering

さんによる

コメントを追加

オプション

I would check out and try appel's self service repair. I believe you can buy and pair their original home button to your logic board. - I don't think it is available in Brazil though
Outside of that, unfortunately there is nothing in the market yet.

You can just use a any compatible replacement button, and it will work as the power button, but no fingerprint functionality.

このアンサーは役に立ちましたか？

はい いいえ
スコア 1

2 件のコメント:

Oh okay, but if I take it to the Apple Store, would they fix and replace JUST the sensor? Because the motherboard is fully functional…

さんによる

Sorry, the TouchID button is married to your logic board. If you enabled TouchID your data is now locked away and with a broken Button means your board is now locked out.

There are some non-ID buttons you can buy to replace yours but you can't use TouchID and can't protect your data.

さんによる

コメントを追加

オプション

Replacement isn’t possible without Apple’s tools. Cheapest option: Apple Store in the US for sensor + board swap.

このアンサーは役に立ちましたか？

はい いいえ
スコア 1

4 件のコメント:

Or just buy a good old 2015 MBP and can fix just about everything :)

さんによる

@rashmikandhil - Sorry Apple won't replace the Button only the logic board with its mated button.

さんによる

@danj So does this mean that there is no way to change only the sensor? My logic board works fine though…

さんによる

@mbt1800 - The Button and Logic board are married at the point of assembly of the system and can't be divorced ☹️

If the systems TouchID was not set and the drive was not encrypted (both are as default) then you could get a power only Button. These special buttons are put into virgin systems within Schools and businesses which don't want the TouchID to get in the way of managing their gear.

Clearly, that not the case here as once the TouchID is used the system is then bound to it and this exact Button!

Think it this way... you have a vault that requires access by the one key, if you loose it you can't get the data held within and while forcing the lock may look possible the data is no longer accessible.

Now the only option is either finding someone who has brain surgeons skills to patch the ribbon cable or replace the logic board with its mated TouchID button.

さんによる

コメントを追加

回答を追加する

MBT さん、ありがとうございました！
統計データ:

過去 24時間: 7

過去 7 日: 68

過去 30 日: 68

今までの合計 68