How to replace the battery

@jcalfonso since iFixit does not yet have a guide for this, use these Moto E20 Battery Replacement instructions. If you do not have a hotplate, you can use a heat gun (or a good hair dryer etc.) but be very careful so as not to overheat the display.

While you work on your phone, take lots of pictures. Once you are done with it, take those pictures and create a guide for iFixit. That will help the next person that has a device with the same issues as you do. It's easy and fun to create these guides. https://ifixit.com/Guide/new The iFixit community will appreciate this.

Repair is War on Entropy!