laptop stuck on boot menu

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Lenovo ThinkPad 13

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haziq @haziq28048

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投稿日: 2024年6月3日

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laptop stuck on boot menu

my laptop is stuck on my boot menu everytime i turn it on . despite multiple attempts from solutions i found on the internet , nothing works . everytime i press Esc to exit the boot menu , itll just show a glitch , then black screen , then back to boot menu . any function i press on the boot menu , the same thing happens . please help me . before this happened , every time i turned on my laptop , it keeps popping up a black screen saying i need to set my date and time .

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@haziq28048

What happens if you remove the SSD from the motherboard and then try starting the laptop?

Can you get into BIOS OK?

jayeff さんによる2024年6月8日

i just uploaded the error codes that comes up on my screen

haziq さんによる2024年6月9日

@oldturkey03 i have uploaded the error codes that popped up and i think you're right

haziq さんによる2024年6月9日

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@haziq28048

What happens if you remove the SSD from the motherboard and then try starting the laptop?

Can you get into BIOS OK? — jayeff
@oldturkey03 i have uploaded the error codes that popped up and i think you're right — haziq

SparkWorx @sparkworx 評価: 468 7 1 · Answer 1 · 2024-06-03T12:18:16-07:00

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SparkWorx @sparkworx

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投稿日: 2024年6月3日

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Can you post any error messages you get here in the thread so we can take a peek?

Without seeing it or having more context, the initial rough impression is the OS might have corruption/the drive might be failing, but we'd need to see errors and have a bit more info to tell.

Best of luck.

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the error code would be 0271 , which tells me to set up the date and time countless times . even after doing so , itll lead me back to the boot menu . i only bought this laptop brand new march this year , so i dont understand why this is happening .

haziq さんによる2024年6月3日

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oldturkey03 @oldturkey03 評価: 789.1千 1.1千 897 2.4千 · Answer 2 · 2024-06-08T18:04:34-07:00

oldturkey03 @oldturkey03

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投稿日: 2024年6月8日

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this "despite multiple attempts from solutions i found on the internet , nothing works ." is an indication that your computer is having issues with the CMOS RTC circuit. Let us know the exact model for your Thinkpad 13. Yours should have a capacitor that stays charged for the backup RTC but I believe it gets its charge from the main battery. You may need to consider a BIOS reset but let's get a better diagnostic first.

@haziq28048 Okay so it has a RTC battery. Use the L13 Gen 2 Hardware Maintenance MAnual and check page 72 for the how to replace it. Once you have changed the battery, and if necessary, you can do some further troubleshooting by using the manuals Chapter 3 and Chapter 4. Let us know how it all works out for you.

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the thing is ive tried to bios reset , but when my laptop restarts , the boot menu is still there

haziq さんによる2024年6月8日

@haziq28048 we need to find out if your Lenovo has a battery or how to properly reflash the BIOS

oldturkey03 さんによる2024年6月9日

@oldturkey03 how do i do so ?

haziq さんによる2024年6月9日

@haziq28048 there are a few Lenovo ThinkPad 13 can you give us your model number? I'd not like to give you any wrong information.

oldturkey03 さんによる2024年6月9日